Returns & Exchanges
At Arctic Fox, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack Your Items
Place the unwashed and unworn items with original tags still attached into their original packaging.
3
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
4
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing